As an online gym company, all memberships are created via our website. You can click here to join straight away, or head to web page of the gym you would like to join and follow the process through there.
How old do I need to be to join?
You need to be at least 16 to sign up. If you are 16 or 17, you will need to ask your parent or guardian to sign a consent form that you can find here. Please bring the signed form on your first visit.
Can I check out the gym before joining?
We don't offer free trials, but you can take a look around any time between 8am and 8pm. Just ring the call button in the entrance and a member of our team will be more than happy to give you a tour.
You can buy a one day pass here to try out the gym before you become a member.
Can I delay my membership start?
Sure. You can push back the start date by up to one month. Just select 'delay your start date' during the joining process.
Is there ADA access?
When signing up, select the option for ADA access. We'll then give you the details of your Gym Manager so you can contact them and arrange for them to meet you in the gym. They'll be able to talk through your needs and guide you through using the facilities.
Do I get a membership card?
No, you can gain access to our gym using our App. Every member has a unique QR code which you will be able to find when logged into the app. Simply scan the QR code on a reader next to the entry pods to enter or exit gyms.
We also have key fobs available for purchase through our vending machines in the gym to help members get into their gyms even faster. Just hold your fob against the reader pad and wait till you hear a beep. Key fobs have to be registered with your app, please contact Member Services to do it for you.
Can't find information in our help center? Contact our support team directly 24/7.